Deliveries:

Deliveries from the field direct to customers take place on a Friday ONLY throughout the season.

We offer shipping to all locations in the United Kingdom Only. We do not ship to any location outside of the United Kingdom.

Processing Time:

Orders are delivered using an overnight courier service to guarantee freshness of your flowers.

Orders must be placed by 5pm on a Wednesday evening for delivery on the following Friday. Orders placed after this time will be dispatched for delivery the following Friday.

Shipping Rates:
Shipping rates are based on an overnight delivery service and apply to all packages.

Delivery:
We are not responsible for any lost or stolen packages. If your package has been lost or stolen, please contact the shipping carrier to file a claim. We will assist you in any way we can, but we cannot be held responsible for packages once they have been shipped.

International Shipping:
We currently do not offer international shipping.

Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number (where the shipping method chosen includes tracking). You can use this tracking number to track your package on the shipping carrier’s website.

We strive to provide our customers with the best possible shipping experience. If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us.